Returns & Refunds Policy

At ZEST, we take great care in ensuring that our products reach you in perfect condition. However, if there is an issue with your order, we are here to help.

Returns

Due to the nature of our products, we do not accept returns for health and safety reasons. However, if your order arrives damaged or there is a clear issue, please contact us within 7 days of receiving your order.

To be eligible for a resolution, you must provide:

• A clear photo of the damaged product and packaging
• Your order number and details

Refunds & Replacements

We only offer refunds or replacements under the following conditions:

• The product arrived broken or damaged
• You received the wrong item

If your claim is approved, we will offer either:

• A replacement product sent at no extra cost
• A full refund to your original payment method

Refunds will be processed within 14 days once approved.

Exclusions

We do not offer refunds or replacements for:

• Change of mind
• Incorrect use or storage of the product
• Orders placed with incorrect shipping information

How to Contact Us

If you have an issue with your order, please reach out to us at info@zestspices.eu with the required details, and we will do our best to resolve the issue.