Shipping Policy

1. Order Processing Time

At ZEST, we aim to ship your orders as quickly as possible. Orders are processed within [X business days] (excluding weekends and holidays). If there are any delays due to high demand or unforeseen circumstances, we will notify you via email.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times are:

Region	Estimated Delivery Time
Domestic (Country Name)	2 business days
Europe	5 business days

Note: Delivery times are estimates and may vary due to carrier delays, customs processing, or other unforeseen issues.

3. Shipping Providers

We use shipping carriers (Bpost, DPD, PostNL) to deliver orders safely and efficiently. Once your order has been shipped, you will receive a tracking number via email.

4. International Shipping & Customs

We offer international shipping to select countries. Please note:

• Import duties, taxes, and customs fees are the buyer’s responsibility.
• Customs processing times may cause delays beyond our estimated delivery window.

5. Order Tracking

Once your order has shipped, you will receive an email with tracking details. Please allow 24 hours for tracking updates to appear.

6. Lost, Stolen, or Delayed Packages

• ZEST is not responsible for lost, stolen, or delayed packages once they leave our warehouse.
• If your package is marked as "delivered" but you have not received it, please check with your local courier or neighbors before contacting us.
• If your package is lost in transit, contact us at info@zestspices.eu and we will assist in filing a claim with the carrier.

7. Address Errors & Undeliverable Packages

• Ensure your shipping address is correct before placing your order.
• If an incorrect address is provided, we are not responsible for undelivered packages.
• If a package is returned due to an incorrect address, the customer will be responsible for reshipping fees.

8. Shipping Restrictions

• We currently do not ship to outside Europe
• Certain products may have shipping restrictions due to local regulations.

9. Contact Us

If you have any questions about your order or shipping, please contact us at:

📧 Email: info@zestspices.eu